Shipping policy

Shipping Policy

Thank you for shopping with Elevate Your Living Style. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

  • All orders are processed within [1-2 working hours] after payment has been successfully received.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During peak shopping seasons, sales events, or unforeseen circumstances, processing times may be slightly longer.

2. Shipping Methods

We partner with trusted courier and logistics providers to deliver your orders across India.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (where available)

The available shipping options will be displayed during checkout based on your delivery location.

3. Delivery Timeframes

Estimated delivery times after dispatch are:

  • Metro Cities: 3–5 Business Days

  • Other Cities & Towns: [5–7 BUSINESS DAYS]

  • Remote Locations: 7–10 Business Days

Please note that these are estimated delivery times and may vary depending on your location and courier service availability.

4. Shipping Charges

Shipping charges are calculated during checkout.

  • Standard Shipping: ₹[199] (or as displayed at checkout)

  • Free Shipping: Available on eligible orders and promotional offers, where applicable.

Any applicable shipping charges will be shown before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email

  • Your tracking number

  • A tracking link (if available)

You can use the tracking information to monitor the status of your shipment.

6. Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Courier operational delays

  • Government restrictions

  • Incorrect or incomplete shipping addresses

If your order is significantly delayed, please contact us and we will work with our shipping partner to assist you.

7. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to an incorrect address, customer unavailability, or refusal to accept the shipment, the courier may attempt redelivery or return the package to us.

Additional shipping charges may apply for reshipment.

8. International Shipping

Currently, we ship only within India.

If international shipping becomes available in the future, eligible countries, shipping rates, delivery estimates, customs duties, and import taxes will be displayed during checkout.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.

10. Lost or Damaged Shipments

If your package is lost, arrives damaged, or appears to have been tampered with, please contact us within 48 hours of delivery (or the expected delivery date if the package has not arrived).

Include:

  • Your order number

  • Photos of the damaged package or product (if applicable)

  • A brief description of the issue

We will investigate the matter with the courier and work toward an appropriate resolution.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Website: Elevate Your Living Style

Email: [supexshopin@gmail.com]

Customer Support Hours: [10am to5pm]

We aim to respond to all shipping-related inquiries within 1–2 business days.